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SlablectiblesMonday-Friday 10.00 - 18.00 CET/CEST
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Return Policy
1. Damage and Issues
Please inspect your order immediately upon delivery.
If your item arrives damaged, incorrect, or incomplete, you must contact us within 48 hours of delivery.
Clear photos of the item, packaging, and shipping label are required to assess the issue.
Claims reported after this period may not be accepted.
2. Non-Returnable Items and Exceptions
Due to the nature of trading cards and collectibles, certain items are not eligible for return, including but not limited to:
• Graded cards (PSA, BGS, CGC, or similar)
• Trading cards and collectibles whose value is subject to market fluctuations
• Items damaged after delivery
• Items returned without prior approval
These exclusions apply unless the item was received damaged or incorrect, as required by applicable law.
3. Exchanges and Refunds
If a return is approved, Slablectibles will determine the appropriate resolution, which may include:
• Replacement of the item (if available), or
• Refund of the purchase price (excluding shipping costs, unless legally required)
Refunds will be issued to the original payment method once the return has been received and inspected.
Exchanges are only possible if explicitly approved in advance.
4. Return Shipping
Return shipping costs are the customer's responsibility, unless the return is due to an error by Slablectibles.
Returned items must be securely packaged and shipped with tracking.
Slablectibles is not responsible for lost or damaged return shipments.
5. Contact Information
For all return-related questions or requests, please contact:
Email: info@slablectibles.com
Please include your order number and a clear description of the issue in your message.
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